Policies

This is online shop which operated by Precious Little Trading Sdn Bhd  to promote and to assist customers all over the Malaysia & Brunei who wants to purchase but don't have any sales service operating.

 

Shipping & Delivery

 

All deliveries in West Malaysia will usually take 2-4 business days via courier, while deliveries to East Malaysia will usually take 6-10 business days by registered post. You will get free delivery on any purchases above RM300, within Peninsula Malaysia. Otherwise, delivery per order costs according to postal calculator.

We ship only to Malaysia. For shipment elsewhere, please contact us on info@mybabyk.com/ babycare.my@gmail.com. Deliveries are made during office hours and you can request for your purchases to be delivered to another address - for example, your office. You can specify your delivery address at checkout.

Customer will be advised via sms/whatsapp/email which shipping company we are using and the tracking number once we shipped out your order.

 

 

Returns & Replacements

 

Goods sold are non-refundable. We practice "7-days return" policies and to offer a replacement - at our cost, for defective products. Please contact info@mybabyk.com/ babycare.my@gmail.com if you have any problems with our products. For overseas purchases, we do not provide returns and replacements, thus for warranty issues.

If for any damage or wrong delivery with the item you received, you may return it for a replacement under the below conditions:
(a)    Return requests should be emailed to
info@mybabyk.com/ babycare.my@gmail.com within 7 days after your order was delivered to you.
(b)    Items should be returned in unused condition and original packaging.
(c)    When no damage issue is involved, the replacement shipping fees would be at the expense of the client. When return is motivated by a damage issue, we would replace the defective item at our cost, providing that our return procedure has been followed.

 


Payment Information

 

We accept credit and debit card payments via eGHL. You can also make payment via interbank transfer. Please transfer funds to the bank account detailed below.

Once payment has been made, please send an email to
info@mybabyk.com/ babycare.my@gmail.com with your name, contact number , email address and ORDER NUMBER as well as your payment confirmation details (screen shots are fine). You can also request that your bank send us payment confirmation when you complete the transaction. We will process your order as soon as this is received. 


Bank: Maybank
Account Holder: Precious Little Trading Sdn Bhd
Account Number: 512848502837

 

You must be at least 18 years of age to place an order. Dwinguler Malaysia reserves the right to change pricing at any time without notice.

 

 

Order Information

 

To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

 

To view your past orders:

1. Login to your account
2. Click on “My Orders” in your account info page

  

To update your account information:

1. Login to your account
2. Click on “Account Information” in your account info page

 

 

Privacy Policy

 

This privacy policy applies to the use of www.mybabyk.com.

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

 

Log Files and Cookies

This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes.

We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.

We have no access to or administration abilities over any cookies that are used by any advertisers on our site.   


Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.


Registration and Use of Personal Information

Registration is not required in order to use or access this website. However, this site may make forums, blogs, message boards or similar available to its users. You may be required to register for these features, particularly if you wish to leave comments or provide articles.

If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.

Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.

We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications by emailing us at
info@mybabyk.com/ babycare.my@gmail.com by clicking on the ‘unsubscribe’ link in any email we send to you, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.


Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at
info@mybabyk.com/ babycare.my@gmail.com; you also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy.


Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organization - we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at
info@mybabyk.com/ babycare.my@gmail.com


Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.


Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.


Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by email, our email is
info@mybabyk.com/ babycare.my@gmail.com


This privacy policy was last updated in January 2018